セールスフォースとクラウド/SaaS：AppExchange

さてSalesforce CRMは大企業向けでしょうか、中小企業向けでしょうか。

ある人はこう言います。「事例とか機能の多さとか見てると、やっぱり大企業向けだよね。」

また、ある人はこう言います。「SaaSってやっぱり中小企業向けだよね。Salesforceのライセンス数が多いとコストが高くつくから、大企業はプライベートクラウドとか作っちゃうんじゃない？」


CRM Magazineの2009 CRM Market AwardsでSalesforce CRMが大中小＋SFAの4部門でWinnerになりました。すべての企業規模でトップの評価をとるなんてやっぱりSalesforce CRMはすごいですね ( ﾟ∀ﾟ)ｱﾋｬ

• Enterprise Suite CRM
  Winner: Salesforce.com
  Leaders: Microsoft, Oracle, RightNow Technologies, SAP
  One to Watch: NetSuite
  
  
• Midmarket Suite CRM
  Winner: Salesforce.com
  Leaders: Microsoft, Oracle, RightNow Technologies, Sage
  One to Watch: NetSuite
  
  
• Small-Business Suite CRM
  Winner: Salesforce.com
  Leaders: Maximizer Software, NetSuite, Sage, Zoho
  One to Watch: SugarCRM
  
  
• Sales Force Automation
  Winner: Salesforce.com
  Leaders: Microsoft, Oracle, RightNow Technologies, SAP
  One to Watch: NetSuite
  
  
• Incentive Management
  Winner: Xactly
  Leaders: Callidus Software, Merced Systems, Synygy, Varicent Software
  One to Watch: Makana Solutions
  
  
• Marketing Solutions
  Winner: SAS Institute
  Leaders: Alterian, Eloqua, Silverpop, Unica
  One to Watch: Marketo
  
  
• Business Intelligence
  Winner: IBM's Cognos Software
  Leaders: Information Builders, Oracle, SAP BusinessObjects, SAS Institute
  One to Watch: Microsoft
  
  
• Data Quality
  Winner: SAS Institute's DataFlux
  Leaders: IBM Information Integration Solutions, Informatica, SAP, Trillium Software (Harte-Hanks)
  One to Watch: Pitney Bowes Business Insight
  
  
• Open-Source CRM
  Winner: SugarCRM
  Leaders: Compiere, Concursive, SplendidCRM, xTuple
  One to Watch: vTiger
  
  
• Consultancies
  Winner: Deloitte
  Leaders: Accenture, Capgemini, Hitachi Consulting, IBM Global Business Services
  Ones to Watch: Appirio and Bluewolf

CRM Magazine Announces Winners of 2009 CRM Market Awards - destinationCRM.com
http://www.destinationcrm.com/Articles/CRM-News/Daily-News/CRM-Magazine-Announces-Winners-of-2009-CRM-Market-Awards-55725.aspx